Shipping Policy

Last updated: June 23, 2026

At Monvera Leather, we are committed to providing a secure and reliable delivery experience for all our customers.

Please read our Shipping Policy below for information about order processing, shipping times, tracking, and delivery.

1. Order Processing Time

All orders are carefully prepared before shipment.

Orders are usually processed within:

1–3 business days

Once your order has been shipped, you will receive a confirmation email with your tracking information.

Please note that orders placed during weekends or holidays will be processed on the next business day.

2. Shipping Time

Delivery times may vary depending on your location and carrier availability.

Estimated delivery times:

Europe:
5–10 business days

United States & International:
7–15 business days

These timeframes are estimates and may be affected by factors outside our control, including:

• Weather conditions
• Customs procedures
• Carrier delays
• Holidays or high-demand periods

3. Tracking Your Order

Once your order has been shipped, you will receive an email containing your tracking number.

Please allow up to 48 hours for tracking information to update after shipment.

You can use your tracking number to follow your package until delivery.

4. Shipping Costs

Shipping fees are calculated at checkout based on:

• Delivery location
• Order size
• Available shipping method

Any applicable shipping promotions will be displayed during checkout.

5. Customs, Taxes & Import Fees

For international orders, additional customs duties, taxes, or import fees may apply depending on your country.

These charges are the responsibility of the customer unless otherwise stated.

6. Delayed Orders

While we work hard to deliver your order on time, delays may occasionally occur due to:

• Shipping carriers
• Customs inspections
• Unexpected logistical issues

If your order is significantly delayed, please contact our support team and we will assist you.

7. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If you notice an error in your address, please contact us as soon as possible.

We cannot guarantee address changes after the order has been shipped.

8. Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact us immediately.

Please provide:

• Order number
• Photos of the package/product (if damaged)

Our team will review the situation and help resolve the issue.

9. Contact Information

If you have any questions about our Shipping Policy, please contact us:

Monvera Leather
Email: support@monvera.com